Job Description
Position Summary:
A Senior Network Administrator will manage and maintain the organization's network infrastructure. This role is responsible for designing, implementing, and overseeing network and application systems, ensuring their reliability, security, and optimal performance. It requires a deep understanding of networking and systems and strong problem-solving skills. As part of a small team, duties may overlap with junior levels.
Essential Functions:
· Design, implement, and manage the organization's local area networks (LANs), wide area networks (WANs), and other network systems.
· Evaluate and recommend network hardware and software upgrades to improve performance, security, and scalability.
· Monitor network performance and proactively address potential issues to ensure smooth operations.
· Diagnose and resolve complex network and application-related issues.
· Implement and enforce security best practices for applications, including access controls, data encryption, and vulnerability assessments.
· Respond to escalated support tickets and incidents, ensuring timely resolution and minimizing downtime.
· Monitor network traffic patterns and bandwidth utilization to identify areas for optimization and capacity planning.
· Develop and maintain robust backup and disaster recovery plans for critical applications and data.
· Courteously obtain and convey concise information for external and internal parties.
Additional Responsibilities:
Essential:
• Proficiency with hardware and server maintenance.
• Proficiency with IT troubleshooting.
• Demonstrated ability to effectively communicate by phone, in writing, and in person.
• Demonstrated ability to achieve successful outcomes when faced with challenging situations and customers.
Beneficial:
General:
· Highest degree of personal integrity.
· Courteous, respectful, and collaborative approach.
· Personal initiative and resourcefulness.
· Top quality standards for own work.
· Solid verbal and written communication skills.
· Ability to adapt easily to rapidly growing operations.
• Bachelor’s degree in Computer Science related technical discipline or equivalent experience.
• Five or more years of professional networking experience.
Reports To:
Company Description
JSM is a full-service direct marketing communications company steadfast in assisting clients acquire new customers and build profitable, long-term relationships with those customers.
The Jetson Companies have over 60 years of experience delivering advanced technology and industry leading solutions, all with an excellent reputation for products, services, quality and customer service. We are dedicated to customer care and take pride in knowing it is the key to our success. At JSM, our philosophy encompasses commitment, responsiveness, flexibility and customer solutions. We are customer-centric company wide—dedicated to servicing all customers with excellence.JSM is a full-service direct marketing communications company steadfast in assisting clients acquire new customers and build profitable, long-term relationships with those customers. \r\n\r\nThe Jetson Companies have over 60 years of experience delivering advanced technology and industry leading solutions, all with an excellent reputation for products, services, quality and customer service. We are dedicated to customer care and take pride in knowing it is the key to our success. At JSM, our philosophy encompasses commitment, responsiveness, flexibility and customer solutions. We are customer-centric company wide—dedicated to servicing all customers with excellence.
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