Job Description

Job Description

_ WHO ARE YOU: _

• Are you passionate about sharing your tech know-how with others, whether they're students, patients, or even grandma?
• Your abundance of patience ensures you stick around until they've got it down pat.
• Quality care and top-notch customer service are your jam – you're all about going the extra mile and connecting with people.
• Whether you're a stay-at-home mom, a full-time student, or enjoying retirement, you're on the lookout for a hassle-free side gig.
• You thrive in a relaxed setting but can seamlessly juggle multiple folks needing your expertise without breaking a sweat.
• This position equivocates to a Level one help desk in a standard technology environment

_ ** WHAT YOU’LL DO: **_

Be the guardian angel for individuals with disabilities or age-related needs using cutting-edge video monitoring and sensor tech. Swiftly respond to alerts, following protocols to the letter – whether it's reaching out to house staff, management, or even local authorities – ensuring every issue gets sorted pronto or a solid action plan is in place.

• Your friendly demeanor shines as you communicate with and serve the individuals in your care, ensuring their well-being and peace of mind are always front and center.

• No tech glitch stands a chance against you! You're the troubleshooter extraordinaire, adept at fixing sensors, systems, monitors, and call lists with ease.

Qualifications:
Qualifications

_ WHAT WE LOOK FOR: _

• High school diploma or equivalent
• At least 18 years of age
• One year of hands-on experience engaging with customers, patients, or students, like working in a call center, hospital/clinic, school, providing hospitality services, or aiding in a help desk environment.

_ NICE TO HAVE: _

• Experience in healthcare or working as a caregiver
• Strong computer skills and experience in a variety of software tools
• Experience in multiple technology platforms, including internet connectivity and Customer Relationship Management systems such as Salesforce.com (CRM) preferred

Additional Information

Sengistix is an affirmative action and equal opportunity employer. At Sengistix, we believe in hiring talent from a wide variety of backgrounds which makes our organization stronger.

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