Job Description

Job Summary

This position serves as the patient advocate, providing a message of compassion and fulfilling the mission of Pella Regional Health Center; communicating, educating and defining the cost and payment process to benefit those who depend on us now and in the future.

Minimum knowledge, skills, and abilities:

Critical thinking skills required to effectively perform the duties as outlined in this job description. Minimum of 2 year degree in healthcare related field or accounting preferred with experience in healthcare and/or insurance substituted for a degree
Experience in a health care setting in an insurance/billing/collections/coding role
Knowledge of insurance benefits
Knowledge of CPT and ICD-10 codes preferred
Knowledge of billing processes for clinic and hospital settings
Ability to articulate clearly and to communicate in an understandable manner
Ability to read and communicate effectively in English
Basic mathematical skills
Strong computer skills with ability to learn specific computer systems
Positive, appropriate customer service skills
Able to work effectively as a leader and member of a team.

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Equal Opportunity Employer
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