Job Description
Service Desk Manager
Position Summary:
We are seeking a highly skilled and experienced Service Desk Manager to lead our IT support team and ensure seamless technical operations. The ideal candidate will possess a strong blend of leadership, technical expertise, and project management skills to deliver exceptional service to our organization. This role will be responsible for managing daily operations, implementing process improvements, and overseeing IT and audio/video/conferencing projects.
Key Responsibilities:
Leadership & Team Management:
Service Desk Operations:
Project Management:
Technical Expertise:
Process Improvement & Automation:
Qualifications:
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