Job Description
Service Desk Analyst – (Remote)
Help Desk/Service Desk Analysts needed to support a large client's internal technical call center in the New York City area. Position requires extensive phone support of end users with various operating systems and application software. Products include MS WIN 10/11, MS Office Suite 2019, MS Outlook, Active Directory.
(Currently working remotely from home)
Duties entail:
Experience/Requirements:
· Extensive phone support of end users with various OS and application software.
· IT Help Desk experience required
· Active directory
· WIN 10/11
· MS Office 2019
· HDI, ITIL and MCSE a plus
· iPhone/iPad/blackberry support
· Remote software installation, configuration and support of Dell PC’s, HP Printers and peripherals
Opportunity for fulltime employment – Contractor to Permanent
All qualified applicants will receive consideration for employment without unlawful discrimination based on race, creed, color, national origin, sex, age, disability, marital status, citizenship status, sexual orientation, or affectional preference or that it is an equal employment opportunity employer.
Company DescriptionInformation Technology Company
Information Technology Company
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