Job Description
GIORDANOS Delivery Drivers are responsible for delivering orders and collecting payment from customers in a safe, timely, and professional manner while being a representative of the company. Drivers will be responsible for assisting in other restaurant duties during their shift, should there be a gap between deliveries. Additional responsibilities will include front and back of the house duties.
Reports To: Restaurant Manager, Assistant General Manager, General Manager
Key Relationships:
Internal: Restaurant Staff, Bar Staff, Back of House Staff
External: Restaurant Guests and Vendors
Qualifications/Skills:
Requirements are representative of minimum levels of knowledge, skills and /or abilities. To perform this job successfully, the employee will possess the abilities or aptitudes to perform each duty proficiently with or without reasonable accommodation.
Essential:
1. Ability to satisfactorily communicate in English (speak, read, write) with guests, co-workers and management to their understanding.
2. Punctuality and regular and reliable attendance.
3. Must be able to pass a background check, with no more than 2 moving violations in the last 36 months.
4. Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperation, and work with a minimum of supervision.
5. Interpersonal skills and the ability to work well with co-workers and the public.
6. Ability to prioritize tasks in keeping with company policy.
7. Must be at least 18 years of age.
8. Have a valid state driver’s license with an acceptable motor vehicle record.
9. Have a reliable vehicle and proof of auto insurance.
10. High energy, friendly attitude and exceptional customer service skills required.
11. A keen sense of direction with the ability to read a map and find your way around your delivery area.
12. Basic math and cash management skills.
13. Ability and desire to work nights and weekends.
Desirable:
1. High School graduate
Essential Physical Abilities:
· Endure various physical actions throughout the work areas, such as reaching, bending and stooping.
· Ability to stand and/or walk continuously throughout the shift to perform essential job functions.
· Ability to endure repetitive motions for extended periods of time.
* Ability to grasp, bend, and stoop; push or pull heavy loads weighing up to 75 lbs.; and lift and/or
carry or otherwise move packages, and boxes.
Essential Job Functions:
· Ability to deliver food orders on time and in a friendly manner.
· Responsible for properly staging catering orders, when necessary.
· Keep drivers station clean and stocked with proper items.
· Maintain basic knowledge of P.O.S. and manual systems.
· Complete all opening and closing side duties as assigned.
· Canvas community with menus to help with marketing.
· Handle guest complaints and ensure guest satisfaction.
· Extend appreciation for guests’ patronage.
· Keep work area clean and organized while maintaining health standards.
* Promote a work environment conducive to teamwork.
Secondary Job Functions:
· Help put daily deliveries in proper storage areas upon receipt of delivery.
· Pick up product from other restaurants when needed.
· Rotate bottled Pepsi products and ensure coolers are properly stocked.
· Assist other restaurant employees with duties as needed; including but not limited to: cleaning of back of house, prep work tasks, picking up phones, welcoming guests, front of house side work, etc.
· Attend and participate in meetings, training sessions, menu and beverage tastings as scheduled.
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