Claims Auto Senior Adjuster Job at Automobile Club of Southern California, Greensburg, PA

R2lBbXNBa0wvaCtJMUNYdU90a0JBb2tCWkE9PQ==
  • Automobile Club of Southern California
  • Greensburg, PA

Job Description

Claims Auto Senior Adjuster

The Claims Senior Auto Adjuster supports the Auto Claims Operation by providing service pursuant to the policy by handling claims of material damage, property damage, and/or liability lines of insurance written by the Interinsurance Exchange in compliance with all regulatory and statutory requirements. The primary functions include liability investigation, coverage evaluation, claims resolution and negotiation strategies of moderate complexity claims in compliance with established company technical and customer service best Practices. Under limited supervision, works within specific limits and authority to resolve claims with well-defined procedures.

Job Duties
  • Communicate and interact with a variety of individuals including insureds and claimants. Verify and explain benefits, coverages, fault, and claims process either verbally or in writing which complies with regulatory and statutory requirements. Recognize and appropriately address moderate-complexity coverage issues.

  • Identify and obtain statements from insureds, claimants and witnesses. Conduct investigations to determine liability and damages and differentiate between allegations and facts.

  • Evaluate and negotiate within settlement authority with insureds and claimants to resolve first and third-party claims in multiple markets. Demonstrate proficiency with estimates, property, material damage, liability, total loss evaluations, analysis of claims, claims technology, and tool usage.

  • Coordinate with internal and external departments as required.

  • Respond quickly to customer needs and inquiries.

  • Overtime and holiday hours may be required


Qualifications

  • Bachelors Equivalent combination of education and experience Preferred

  • 1-3 years Claims handling experience. Required

  • Working knowledge of claims administration best practices and procedures.

  • Understanding of vehicle repair processes and procedures

  • Knowledge of fault assessment, negligence and subrogation principles required.

  • Knowledge of Microsoft Office suite, general computer software and claims software.

  • Organization and planning recognition skills required.

  • Oral and written communication skills required.

  • Interpersonal skills required.

  • Property and Casualty Insurance License, valid in selling state - Issued by State Preferred

  • May be required to obtain an Adjuster license as applicable in accordance with state law. within 60 Days Preferred


Scope

  • Work is accomplished with limited direction. Determines and develops approach to solutions. Work is evaluated upon completion to ensure objectives have been met.

  • Provides resolution to an assortment of problems that are typically well defined, but some clarification or judgment is required to determine action, as additional information about the problem/task is discovered. Uses judgment within defined practices/procedures to determine appropriate action. Problem/Task resolution timeframe: Inclusive of shorter timeframes, but the majority of tasks take up to several weeks to resolve.

  • Under general supervision, proceeds alone for regular duties, referring questionable cases to supervisor.

  • Individual Contributor

  • Failure to achieve results or erroneous judgments may require the allocation of additional resources to correct and/or achieve goals.

  • Contacts are primarily within the department or function with occasional cross-functional interfaces. Some limited external customer contact on routine matters.

Remarkable benefits:
• Health coverage for medical, dental, vision
• 401(K) saving plan with company match AND Pension
• Tuition assistance
• PTO for community volunteer programs
• Wellness program
• Employee discounts (membership, insurance, travel, entertainment, services and more!)

Auto Club Enterprises is the largest federation of AAA clubs in the nation. We have 14,000 employees in 21 states helping 17 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity – we win. All of Us! With our national brand recognition, long-standing reputation since 1902, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.

"Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.”

AAA is an Equal Opportunity Employer

By applying, you consent to your information being transmitted by Jooble to the Employer, as data controller, through the Employer’s data processor SonicJobs.
See American Automobile Association, Inc Privacy Policy at and SonicJobs Privacy Policy at and Terms of Use at

Job Tags

Holiday work, Full time,

Similar Jobs

American Income Life: AO

Fully Remote - Customer Services Representative Job at American Income Life: AO

 ...the go Works well with others and individually Possesses a strong work ethic and drive to succeed Given that we are working remote, the ideal candidate needs to be comfortable with basic technology Last but not least, the ideal candidate has the self-... 

Farm Job Search

Ranch Domestic Management Couple Team Job at Farm Job Search

 ...property is comprised of Two Main Guest homes, party barn (Recreation House),a lake house, a wooded cabin, several out buildings, and a...  ...efficiency, dedication and integrity. Benefits: Housing provided brand new high end double wide on private section of 6,000 acre... 

Sheetz, Inc

Assistant Manager - Kitchen - Charlotte Hall, MD Job at Sheetz, Inc

 ...us as a Kitchen Assistant Manager! Your day-to-day will be BUSY, but super rewarding, because youre in the business of making SHEETZ happen, in the kitchen! While our customers might think their food and drinks just *show up*, you know better! In this role, youll... 

Center for Creative Leadership

Chief People Officer Job at Center for Creative Leadership

 ...to creative thinkers and transformational visionaries, our people are the drivers behind our business. At CCL, you'll have an...  ...highly competitive landscape, we are seeking an innovative Chief People Officer (CPO) to design, communicate, and execute a powerful, global... 

BeWell Care at Home

Caregiver (Live-In) Job at BeWell Care at Home

 ...Advancement Job Summary We are seeking a Caregiver to join our team. In this role, you will make a difference in the lives of seniors and people with disabilities by enhancing their quality of life. Responsibilities include assisting with hygiene needs, light...