Job Description

The Bar Manager is primarily responsible for:

• Managing the Festival’s alcohol sales program
• Responsible for Emergency Egress procedures
• Ensuring we remain staffed and on budget

Organizational Profile

Founded in 1938, Stern Grove Festival is an admission-free summer performing arts festival in San Francisco. Now entering its 88th season, the Festival draws over 100,000 people during its ten-week series of world class performances in the outdoor setting of Sigmund Stern Grove. Past seasons have included performing artists from around the world, including The Flaming Lips, Bob Moses, Chaka Khan, San Francisco Symphony, Kool & the Gang, Los Lobos, Smokey Robinson, Ziggy Marley, Carlos Santana, Allen Stone, and Janelle Monae.

Leadership Standards

The festival seeks to be a world class leadership organization and each staff member is expected to embody, execute, and promote core standards of excellence: Good Character, Skill, Experience, Learning Mindset, and Composure.

Reporting Relationships

The Bar Manager reports directly to the Operations Manager. The following positions report to the Bar Manager: Bar Tenders, Barbacks, and ID Checkers/Security. In addition, the Bar Manager works closely with the Safety and House Managers to ensure safe and successful operations.

Position Description

As the Bar Manager for Stern Grove Festival you will oversee all aspects of the festival's beverage service, ensuring the smooth operation of multiple bars and delivering an exceptional experience for our guests. You will lead a team of bartenders, bar backs, ID checkers and, manage inventory and supplies, and uphold the highest standards of customer service and responsible RBS alcohol service practices as developed by the Alcohol Beverage Control (ABC) of California.. This position is perfect for individuals with strong leadership skills, extensive hospitality experience, and a passion for creating memorable experiences.

Availability and Commitment

It is expected that this opportunity will be mutually beneficial to both parties and that the employees availability and commitment to work is upheld. Stern Grove Festival attempts to accurately estimate the amount of time required to perform these job duties and expects the employee to uphold their commitment to the working arrangement.

Working Arrangement and Hours

• Must be available every Sunday: May 18, 2025 - August 17, 2024
• *except Memorial Day Weekend
• Must be available Saturdays in June + August 16th
• Up to 16 hours per week in April
• Up to 24 hours weekly advance and onsite venue work from May - August

Responsibilities

• Lead and supervise a team including bartenders, assistant bar managers, bar backs, ID checkers and security providing guidance, support, and training as needed.
• Develop and implement beverage menus, including specialty cocktails, beers, wines, and non-alcoholic options, in collaboration with festival organizers.
• Manage inventory levels, ordering, and stock rotation to ensure adequate supplies are available throughout the event.
• Oversee setup and breakdown of bar areas, ensuring cleanliness, organization, and compliance with health and safety regulations.
• Monitor and enforce responsible alcohol service practices, including checking identification and preventing overconsumption.
• Handle cash and credit transactions, reconcile cash drawers, and maintain accurate records of sales and expenses.
• Coordinate with festival operations manager, vendors, and other staff members to ensure seamless operations and a positive guest experience.
• Address any issues or concerns that arise during the event, resolving conflicts and providing exceptional customer service.
• Assist with setup and breakdown of the bar area, tent, coolers, and supplies before and after each shift.

Requirements

• Must provide valid RBS certification. (More Info)
• Previous experience in a management role within the hospitality industry, preferably in a festival, bar, fair or event setting.
• Provided training to bartenders and additional staff on POS system operation and troubleshooting techniques to improve overall efficiency and reduce errors.
• Become an expert on the POS system and have strong knowledge of techniques to eliminate downtime and quick problem solving skills.
• Strong leadership and organizational skills, with the ability to motivate and inspire a team to achieve common goals.
• Excellent communication and interpersonal skills, with the ability to interact effectively with guests, staff, and vendors.
• In-depth knowledge of beverage service techniques, including mixology, beer, and wine selection, and familiarity with industry trends.
• Understanding of relevant laws and regulations governing alcohol service and a commitment to upholding compliance standards.
• Ability to work efficiently in a fast-paced environment and adapt to changing priorities and situations.
• Must be reliable, punctual, and able to work all 2024 SGF event days including working evenings, weekends, and holidays on off event days.
• Provide detailed breakdown of events sales, customer habits, and all products sold each and every event. Due on Monday following each Stern Grove Festival date.
• Passion for Stern Grove Festival Non-profit and overall mission.

Benefits

• Competitive hourly rate commensurate with experience
• Opportunity to lead a dynamic team and make a significant impact on the success of the festival
• Gain valuable experience in event management and hospitality leadership
• Support a meaningful cause and make a positive impact in the community

Reporting Relationships:

Bartending Staff are part of the Operations Department. Bartending Staff report directly to their Bar Manager under the direction of the Festival Operations Manager.

Work Environment / Physical Demands

The work environment characteristics and the physical demands described here are representative of those an employee encounters while successfully performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; and talk and hear. The employee must regularly lift and/or move up to 50+ pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

The noise level in the work environment is usually moderate. Occasionally sound levels may exceed 100 db. All efforts will be made to protect employee’s hearing.

The above statements are intended to describe the general nature and level of work performed by the incumbent in this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills.

Locations

1. Sigmund Stern Grove
2. Stern Grove Office - 832 Folsom Street Suite 1000, San Francisco, Ca 94107

Compensation

$35 per hour plus a split of 10% of all bar donations from patrons for shifts you work. Donations will be added as one lump sum at the end of the season to your last paycheck.

How to apply

Please fill out the form here -

Email

If you have any questions, please email jobs@sterngrove.org

EEO Statement

SGFA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, SGFA complies with applicable state and local laws governing non-discrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, leaves of absence, compensation and training. SGFA expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.

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