Job Description

Job Description

Job Description

Position summary:
As a valuable member of the Instructional Support Services & Retention Division, the retention assistant will pay a key role in supporting initiatives aimed at enhancing student engagement, persistence, and success. The responsibilities will include providing administrative support, assisting with communication efforts, and collaborating with team members to implement strategies for student retention.

• Assist in maintaining accurate and up-to-date records of student interactions, progress, and intervention strategies.
• Coordinate scheduling for student check-ins, workshops [power-sessions], and student meetings.
• Engage with students through various channels, providing information on retention initiatives and available resources.
• Process purchase requisitions (when needed).
• Contribute to the planning and execution of retention-related workshops, seminars, and other events.
• Support the collection and organization of data related to the student success and retention efforts.
• Collaborate with the team to analyze data and identify trends that inform decision-making.
• Guide students to relevant campus resources, such as tutoring services, counseling, and career services.
• Assist in maintaining a comprehensive resource database for easy accessibility.
• Work closely with team members to share insights, strategies, and updates on student interactions.
• Collaborate on the development and enhancement of student success programs.
• Contribute to initiatives that foster a sense of community and belonging among students.
• Assist in organizing and promoting events that positively impact the campus culture.
• Prepare regular reports on student engagement, intervention outcomes, and the overall effectiveness of retention initiatives.
• Engage in proactive outreach activities
• Other duties assigned –assist with the KC-Longview office cashier operations during peak times—the start of the semester. Also, serve as backup cashier, as needed, when the full-time cashier is on vacation or at designated lunch period.

• Associates degree. A Bachelor’s degree preferred in education, psychology, counseling or a relate field (or in progress).
• Strong organizational and time management skills, with the ability to prioritize and multitask effectively.
• Excellent communication and interpersonal abilities.
• Proficient in using office software, such as word processing, spreadsheets, and email applications.
• Ability to handle sensitive information with discretion.
• Attention to detail and a commitment to accuracy.
• Problem-solving skills and the ability to adapt to changing situations.
• Knowledge of relevant legal and regulatory requirements.
• Detailed-oriented with a proactive and collaborative mindset.

• 0 Full-Time Direct Reports 0 Part-Time Direct Reports

• Work is normally performed in a typical interior/office and classroom environment.
• No or very limited physical effort required; however, the employee must occasionally lift and/or move up to 15 pounds.
• No or very limited exposure to physical risk.

• Provide resources for safe operation of units. Create and support workplace safety.
  
   

Benefits and Perks

• 36-hour work week for a healthy work life balance as well generous paid leave time.
• Health, life, and income protection insurance are provided.
• An excellent retirement program through the Teacher Retirement System
• Full Time employees have free use of the college’s recreational/fitness facilities.
• Full Time employees are eligible for the Public Student Loan Forgiveness (PLSF) after 10 years of service.
• Tuition scholarships are for the employee and dependent children.
• Compensation for this 12-month position is $30,914

Kilgore College does not participate in the federal Social Security program. As a result, employees/retirees of the college are subject to the federal Windfall Elimination Provision (WEP) and possibly the Government Pension Offset (GPO) laws. For information on the WEP and the GPO, visit the Social Security Administration's website at -wep .

All full-time positions are located in Kilgore, TX. No fully work from home positions are available at this time. All employees must be available to physically present to work on the Kilgore, TX or Longview, TX Campus. Some Part-Time and Adjunct positions may be offsite but the candidate MUST live in the State of Texas.

Kilgore College is a two-year, comprehensive public community college with a campus in Kilgore and an extension center in Longview, Texas. With approximately 7,000 students, Kilgore College is a student-centered institution characterized by excellence in teaching and quality learning opportunities. Kilgore College is focused on continually improving their students’ holistic experience leading them to success in life while improving access to higher education and partnering with those who advance the vision of a stronger community culturally, socially and economically.

Vision Statement: We commit to be the higher education institution of choice in Northeast Texas.

Positions will remain open until filled. Some Adjunct and Part-Time teaching positions may remain open perpetually as the need for part time instructors fluctuates with student enrollment. Teaching positions will be required to submit official transcripts upon an offer of employment. An offer of employment will be contingent upon passing a background check. Federal law prohibits the employment of unauthorized aliens. All persons hired must submit satisfactory proof of employment authorization and identity within three (3) days of being hired. Failure to submit proof within the required time shall result in immediate employment termination. All position appointments are subject to approval by the college's Board of Trustees.

This description is an overview of the job. It is not intended to be an all-inclusive list of duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. Duties and responsibilities may change with business needs. Kilgore College reserves the right to add, change, amend, or delete portions of this job description at any time, with or with notice. Employees may be required to perform other duties as requested, directed, or assigned. In addition, reasonable accommodations may be made by Kilgore College at its discretion to enable individuals with disabilities to perform the essential functions.

Kilgore College is an equal opportunity institution and does not discriminate on the basis of sex, race, color, religion, age, national origin, disability in violation of Section 504 of the Rehabilitation Act or 34 C.F.R. Part 104, veteran’s status or genetic information in its educational programs, employment policies or activities.

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Employee Rights and Responsibilities Under the Family and Medical Leave Act

All positions are considered security-sensitive and subject to a background check pre-employment.

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